Terms & Conditions

Effective Date: 30 May 2026

Welcome to Elaira. By accessing our website, browsing our collections, or placing an order, you agree to the terms outlined below. Please read them carefully before using our website.

1. General

These Terms & Conditions govern your use of the Elaira website and all purchases made through it. By using our website, you agree to comply with these terms and all applicable laws and regulations.


2. Product Information

We strive to display our products as accurately as possible. However, slight variations in color, texture, or appearance may occur due to photography, lighting conditions, and individual screen settings.

Product descriptions, images, availability, and pricing may be updated without prior notice.


3. Orders

All orders placed through our website are subject to confirmation and availability.

By placing an order, you confirm that:

  • The information provided is accurate and complete.
  • Your delivery details and contact information are correct.
  • You are authorized to make the purchase.

Elaira reserves the right to cancel or decline any order due to pricing errors, stock unavailability, suspected fraudulent activity, or other unforeseen circumstances.


4. Pricing

All prices displayed on the website are listed in Bangladeshi Taka (BDT).

Prices may change without prior notice. In the event of a pricing error, we reserve the right to cancel or modify the affected order after notifying the customer.


5. Shipping & Delivery

Elaira currently delivers across Bangladesh.

Delivery charges and estimated delivery times are outlined in our Shipping & Delivery Policy.

While we work closely with our delivery partners to ensure timely delivery, occasional delays may occur due to weather conditions, public holidays, courier disruptions, or circumstances beyond our control.


6. Returns & Exchanges

Returns and exchanges are subject to the terms stated in our Return & Exchange Policy.

Customers are encouraged to review the policy carefully before placing an order.


7. Intellectual Property

All content on this website, including logos, product photographs, graphics, text, designs, and branding materials, is the exclusive property of Elaira.

No content may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.


8. User Responsibilities

Users agree not to:

  • Misuse the website.
  • Attempt unauthorized access to website systems.
  • Copy or distribute protected content.
  • Engage in any activity that may disrupt the website’s functionality.

9. Privacy

Any personal information collected through the website is handled in accordance with our Privacy Policy.

We are committed to protecting customer information and maintaining a secure shopping experience.


10. Limitation of Liability

Elaira shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

Customers use the website and place orders at their own discretion.


11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any updates will be posted on this page and become effective immediately upon publication.

Continued use of the website constitutes acceptance of the revised terms.


Contact Us

For any questions regarding these Terms & Conditions, please contact us through our official Facebook or Instagram page.

Elaira
Elegance in Every Thread